We have the best users! They are definitely the leaders of PALs development team.
Shortly after adding our Dashboard (see previous blog), a user called to say thanks and that it was helpful to see what they did in the past. But what about changing it to a forecasting tool!
GREAT IDEA. Yes, by giving users the option of editing the data, they could project "What If" scenarios to guide their future coarse. So now, you can edit any month to see what effect a change would make. Or edit a month to ask, what if we raise staff salaries by 10%, what effect would that have on the overall performance. Similar for Resident fees. Or if we change the shift productivity ratio (care hours / staff hours) what effect would that have.
Once the scenario looks like the future you want, make it the agency's goal, for example, by instructing the staff scheduler to create the future staff work schedule to reflect the new shift productivity ratio. If you can measure it, you can change it.
Thank you users for your contributions in making PALs software the best software of its type.