Tuesday, February 24, 2015

eMAR - Narcotic Documentation requires "Witnessed By"

PALs has recently enhanced its eMAR to require an additional "witnessed by" signature when administrating narcotic medications.

To learn more, or for an online trial and/or demo - please visit us at: www.PALsSoftware.com

Friday, October 24, 2014

Centrally Stored Medication Record

Why Texas again?

I had another assisted Living community call with a request to have the report, "Centrally Stored Medication Record" customized to include refill and expiration date. As I reviewed other states, there is variation on the requirements, although I'd say minor variations (meaning surveyors could easily accept it).

Anyway, PALs added a "comment" field that can be customized by any user, in any state, to fill a field and have it print on the report.

Click HERE to see the Centrally Stored Medication Record and visit our website at www.PALsSoftware.com for more information.

Saturday, October 4, 2014

Texas Medication Profile

I had a call from a PALs user in Texas last week stating, "the surveyors are here and they want a specific format for the Medication Profile." "Can you help and how soon?"

I was happy to help, and had the revised format completed in less than 30 minutes. The surveyors wanted, not sure they "needed", all the information in one place, and that one place was the Medication Profile. So the "amount_received", "pharmacy_name", and "Issue_Date" for each medication was added to the profile.

Because PALs is hosted on "The Cloud", changes can be easily and quickly made, and seen on all devices.

For a free test drive of PALs, just give us a call at 218-724-6067

Wednesday, June 25, 2014

Minnesota Assisted Living (Home Care) Licensing Changes

During the 2013 Session, the Mn Legislature passed new law that changes the way assisted living providers are licensed. The current “Classes” of licenses (i.e. Class A,B,C,F) will be replaced by two types of home care licenses: either Basic or Comprehensive. Assisted Living home care providers may be licensed under either, depending on services offered. This new rule goes into effect July 1, 2014.

PALs has reviewed 2013 Mn Statute 144a.471, paragraph by paragraph, and identified how PALs not only supports this legislation, but puts systems in place to ensure compliance. This 16 page Word document is complemented by a 3-part video showing how to setup and use PALs to comply with these new rules.

To get a copy of this package, just call PALs at 218-724-7257 - or better yet, download our free trial at www.PALsSoftware.com

Tuesday, June 17, 2014

Staff Scheduling in Assisted Living

PALs software has an even more robust and comprehensive staff scheduling component thanks to our users who offer suggestions.

 A user has recently requested a new report showing actual staffing costs based on individual staff salaries entered, rather than the average cost based on the staff person’s position, e.g. aide position = $12 per hour. This report is below.



To review; PALs puts a system in place to ensure profitable operations.

1. PALs has a  service pricing tool to compute your full cost of providing 15 minutes of service (includes staff salary, ROI, payroll fees, and Shift Productivity).

2. The cost of 15 minutes of “aide” time for example is easily figured from staff per hour salaries.

3. Shift Productivity = Total resident service hours / staffing hours from PALs scheduling component.  For example, a staff person working the AM_1 shift with 6 hours of direct care during an 8 hour shift has a 75% shift productivity (6/8=76%). The cost of the 25% non-productive time is added into pricing in step 1, so all your staffing cost is paid. This eliminates “service creep”, since staff providing additional time to residents, without reporting it, are working harder, but not costing more!

PALs will work through the above computations for you, so you can schedule staff to meet resident-needs and regulatory requirements, while ensuring profitability.

For more information on PALs, please visit our website and download our free trial.

Wednesday, April 30, 2014

Best Practices in Assisted Living: California

At PALs we are constantly looking for ways to better support practitioners in providing the highest quality of care. For this reason, I  googled, "Best Practice in Assisted Living" and came upon this report developed in California. Click HERE for link. This report, just released in February of 2014, compares California's regulations with 11 other states and makes recommendations.

Section II, Care Standards was of most interest to me. Here they talk about California's pre-admission appraisal. The appraisal is easily entered into PALs Assessment Templates for application to all residents. Based on this appraisal, and resident preferences, a service plan is personalized for each resident specifying services to be delivered, how they will be delivered (personalized for the resident), and related costs. This plan is to be reviewed at least annually, and when there is a change in the resident's condition.

PALs will assist the above, by developing this service plan for resident's signature and create the documentation forms and invoice. In addition, nursing notes will prompt staff when a plan review and physician orders are due.

Section III, Staff Training and Staffing Levels.

Looking at PALs resources in this area, PALs will document staff credentialing, staff training and will create a staff work schedule. Related reports will alert when staff training is due and if the work schedule does not include sufficient hours to cover resident service plans.

Section IV, Resident Rights talks about "person-centered" care, which is one of PALs three main themes: (1) Person-centered Care; (2) Regulatory Compliance; and (3) profitability (relates revenue to staffing costs and work schedules). More about these later.

PALs is well positioned to support not only California providers, but providers in all states in providing assisted living services to meet "Best Practices".

Tuesday, December 10, 2013

Consumer-Directed Attendant Care (CDAC) Daily Service Record

This form, CDAC, is required by the Iowa Department of Human Services (or at least preferred by some of their surveyors), for residents receiving payments under this program.

A PALs user in Iowa asked if we could generate this form. We were happy to comply, and created the following form, following closely to the format used by the state's form.


At PALs, we're happy to do it your way!

Thursday, November 7, 2013

Mn Individual Abuse Prevention Plan (IAPP)

Vulnerable Adult Assessment Related -

Minnesota's Home Care rules, which apply to Assisted Living settings, requires that:

"Client has an Individual Abuse Prevention Plan that is current and includes an individualized assessment of the client’s susceptibility to abuse by other individuals, the person’s risk of abusing other vulnerable adults; and statements of the specific measures to be taken to minimize the risk of abuse to that person and other vulnerable adults."

PALs offers a couple of ways of dealing with this. Please view the following video to review the PALs approach.


Wednesday, September 18, 2013

Assisted Living and Home Care Software Combined

PALs could always be setup as either Assisted Living or Home Care, but not both on the same installation. That is now changed.

So now communities using PALs that wish to provide visit-based home care in their neighborhood, or for prospects on their waiting list, or for past residents, or for current residents needing additional care, can now do so using their current PALs installation.

With a simple click of the mouse, a resident is added to the home care client list; or vice versa to add home care clients to your Assisted Living list. Both client demographic information and medications are transferred. Print the 485 form as your plan of care and physician orders, and assign services to individual staff, rather than a shift as done in the Assisted Living setup. Print staff and client schedules and monitor for compliance.

Staff can document visits either electronically (depending on internet access at the client's home) or using paper forms for latter entry into the computer.

Interested... please call for more information and a demonstration.

Sunday, February 24, 2013

PALs Training Videos

We have just completed creating 30 new training videos explaining almost all features of PALs (we need to leave some features for you to discover!).

These videos can be downloaded as needed then fast-forwarded, repeated, whatever you need to do to learn the information. In addition, we've added an every Thursday online support meeting to answer any questions on the videos, or anything else.

Other support includes unlimited and free, phone and "GoToMeeting" support from 7 am to 7 pm 7 days per week.

For more information go to www.PALsSoftware.com

Wednesday, February 6, 2013

Jail Medication Management

Isn't a jail just a specialized "assisted living" center? So why not use PALs Medication Manager for administering medications?

That is exactly what a county jail in Alabama did. And PALs worked "out of the box". We didn't even have to change the room numbers to cell numbers.

PALs Software will work with you to creatively use it software. What would you like to do?

Monday, January 14, 2013

Staff Texting

PALs now enables staff texting. When entering staff information, you now can enter the staff's cell carrier, and with this information, plus the cell phone number, you have the ability to automatically send a text message to one or all staff members.

So now when you click on "Send Email" you also have the option to "Send Text Message". This may come in handy when you want to fill a shift, send a meeting reminder, or simply send a text message to someone working, without having the interruption of a phone call.